Reading List

These sources support clarity about team roles in optical practice and should be used alongside local policies, induction materials, role descriptions and supervision arrangements.

• GOC Standard 2: Communicate effectively with your patients - Core standard for identifying yourself and your role, advising patients who will provide care and explaining what to expect.
• GOC: New Standards launched - Explains the 2025 standards update, including role identification and advising patients who will provide their care.
• GOC Optical Business Standard 1.3: Communication is clear and effective - Business expectations on accessible communication, setting realistic expectations and ensuring patients understand who will provide care.
• GOC Optical Business Standard 3.2: Staff are suitably trained, qualified and registered - Relevant for induction, training records, registration checks and preparing staff for their roles.
• GOC Optical Business Standard 3.3: Staff are adequately supervised and supported - Covers supervision, delegation and who retains clinical responsibility.
• GOC Standard 9: Ensure supervision is undertaken appropriately and complies with the law - Sets requirements for supervised and delegated activity, including recording who performed delegated tasks.
• GOC Standard 16: Be honest and trustworthy - Covers honesty about titles, avoiding misleading statements, and maintaining public trust.
• College of Optometrists: Communicating effectively with patients - Practical guidance on identifying yourself clearly and avoiding misleading descriptions.