Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your use of the Mecourse Lifelong Learning website ("Website"), including course content, assessments, accounts, progress tracking, CPD certificates, and related learning features.
By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the Website.
These Terms should be read alongside our Privacy Policy, Cookie Policy, Refund & Cancellation Policy, Data Retention & Deletion Policy, and other policies published on the Website.
2. Public beta and free launch
Mecourse is currently offered as a free public beta while we test, improve, and refine the Website.
During the free beta, course content, assessments, progress tracking, and CPD certificates may be available without charge.
Because this is a beta service, features, course availability, certificate arrangements, account tools, and the user experience may change over time.
Nothing in these Terms affects your statutory rights.
3. No current payments
Mecourse does not currently take payment for course access or CPD certificates through the Website.
Where no payment has been made, no refund is due.
We may introduce paid features or paid certificate access in the future. If we do, the relevant prices, payment terms, cancellation information, refund information, and any related terms will be shown before purchase, and our policies may be updated.
4. Course content and assessments
Course content and end-of-course assessments are available openly on the Website. You may access course materials and complete assessments whether or not you are logged in.
Some features require an account, including saving progress across devices, building a record of completed courses, accessing CPD certificates, and using account-based learning tools.
Course content is provided for educational and professional development purposes. It should not be treated as legal, clinical, financial, or other professional advice.
5. Accounts
To access account-based features, you must create an account and provide accurate, complete, and current information.
You are responsible for maintaining the confidentiality of your login details and for activity carried out using your account. You should notify us promptly if you believe your account has been accessed without permission.
The name and details you provide may be used on CPD certificates and related verification records, so you are responsible for ensuring they are accurate.
6. CPD certificates during the free beta
Mecourse may issue CPD certificates for completed eligible courses where the relevant requirements have been met. Requirements may include being logged in, completing course content, passing an assessment, and meeting any course-specific requirements shown on the Website.
Each CPD certificate may include details such as your name, the course title, the date awarded, a certificate code, a QR code or verification link, and an expiry date.
A CPD certificate records completion of a Mecourse course. It does not guarantee acceptance by any employer, regulator, professional body, or other third party. You are responsible for checking whether a course or certificate meets your own professional, regulatory, or workplace requirements.
CPD certificates issued during the free beta are intended to remain available to the account that earned them after the free beta ends, subject to account status, verification integrity, technical availability, service availability, and these Terms.
7. Certificate expiry and verification
CPD certificates have a stated expiry date. Certificate validity periods may vary by course and are normally between 1 and 3 years.
After a certificate expires, it may still remain available for historic verification, but it should be treated as expired from the expiry date shown on the certificate.
Certificate verification pages may be used by employers, regulators, professional bodies, or other third parties to check whether a certificate was issued and whether it has expired.
8. Changes to the Website and service availability
We may change, suspend, withdraw, or discontinue parts of the Website where we reasonably need to do so for operational, technical, financial, legal, security, educational, or business reasons.
This may include changes to courses, assessments, account features, certificate arrangements, AI features, or other Website functionality.
If we decide to close the Website or withdraw a major service, we will aim to give reasonable notice where practicable.
You are responsible for downloading or saving copies of certificates, learning records, notes, or other materials that you wish to keep. We may not be able to provide ongoing access to accounts, course materials, certificate verification pages, or stored records after the Website has closed.
9. Account closure and certificate records
If your account is closed or deleted, we may retain limited certificate records where necessary to support certificate verification, regulatory evidence, audit, fraud prevention, dispute handling, or legal obligations.
Limited certificate records may include information such as your name as shown on the certificate, course title, award date, expiry date, certificate code, and certificate snapshot.
Further information is provided in our Privacy Policy and Data Retention & Deletion Policy.
10. Intellectual property
All course materials, content, logos, trademarks, designs, software, and other intellectual property rights on the Website are owned by or licensed to Mecourse unless otherwise stated.
You may access and use Website content for personal learning, educational, and non-commercial professional development purposes.
You must not copy, redistribute, sell, publish, adapt, scrape, commercially exploit, or reproduce Website content without our written permission, except where permitted by law or by a specific licence stated on the Website.
11. User responsibilities
You agree to use the Website responsibly, lawfully, and ethically.
You must not:
- provide false or misleading account or certificate information;
- misuse certificates, certificate codes, QR codes, or verification pages;
- attempt to gain unauthorised access to accounts, systems, or data;
- interfere with the security or proper functioning of the Website;
- upload, submit, or transmit unlawful, offensive, harmful, defamatory, infringing, or malicious material;
- use the Website in a way that breaches confidentiality, privacy, intellectual property, or other rights.
12. AI and automated features
The Website may include AI-assisted features, such as learning support, feedback support, reflection prompts, or content tools.
AI-assisted features may produce incomplete, inaccurate, or inappropriate responses. They are provided for educational support only and should not be relied on as professional advice.
You remain responsible for checking any AI-assisted output before relying on it.
13. Availability and technical issues
We aim to keep the Website available and functioning, but we do not guarantee uninterrupted access.
The Website may be unavailable, interrupted, delayed, or limited because of maintenance, hosting issues, third-party services, security incidents, updates, or events outside our reasonable control.
14. Limitation of liability
The Website and its content are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Mecourse will not be liable for indirect, incidental, special, or consequential loss arising from your use of, or inability to use, the Website.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights.
15. Changes to these Terms
We may update these Terms from time to time. Updated Terms will be published on the Website.
Where changes are significant, we will aim to give reasonable notice where practicable. Continued use of the Website after updated Terms are published means you accept the updated Terms.
16. Contact
If you have questions about these Terms, please email us at [email protected] or contact us through the enquiries page on the Website.
17. Governing law
These Terms are governed by the laws of England and Wales.
Any disputes relating to these Terms will be subject to the courts of England and Wales, subject to any consumer rights that apply in your place of residence.
