Reading List

A curated Reading List to support and extend learning from Resilience Training for Pharmacy Staff.

This course treats resilience as a practical approach to managing stress, recovering after difficult episodes, solving problems, and maintaining wellbeing in busy pharmacy roles. The sources below cover official workplace guidance, evidence-based self-help strategies, and the main support routes available across the UK.

1. Core Pharmacy and Workplace Guidance

• GPhC - Standards for pharmacy professionals
  The professional standards for pharmacists and pharmacy technicians in Great Britain. Useful for connecting resilience, communication, judgement, leadership, and person-centred care to safe and sustainable everyday practice.
  https://assets.pharmacyregulation.org/files/standards_for_pharmacy_professionals_may_2017_0.pdf

• NICE - Mental wellbeing at work (NG212)
  NICE guidance on creating workplace conditions that support mental wellbeing. Helpful for showing how resilience is influenced by management, culture, and organisational practice as well as personal habits.
  https://www.nice.org.uk/guidance/ng212

• HSE - Work-related stress and how to manage it
  The Health and Safety Executive overview of work-related stress in Great Britain. Reinforces that employers have duties and that managing stress requires organisational as well as individual action.
  https://www.hse.gov.uk/stress/overview.htm

2. Everyday Resilience and Self-Management

• NHS Every Mind Matters - Stress
  A practical NHS guide to recognising stress, basic self-help steps, and when to seek more support. A good starting point for choosing coping strategies.
  https://www.nhs.uk/every-mind-matters/mental-health-issues/stress/

• NHS Every Mind Matters - Self-help CBT techniques
  An NHS collection of practical self-help strategies. Notes how daily wellbeing habits can help build resilience and manage setbacks.
  https://www.nhs.uk/every-mind-matters/mental-wellbeing-tips/self-help-cbt-techniques/

• NHS Every Mind Matters - Problem solving
  Practical guidance on breaking problems into solvable steps, separating realistic issues from hypothetical worries, and making simple action plans. Useful for focusing on the next controllable step.
  https://www.nhs.uk/every-mind-matters/mental-wellbeing-tips/self-help-cbt-techniques/problem-solving/

• NHS Every Mind Matters - Staying on top of things
  Practical advice on turning helpful techniques into regular habits and checking mental wellbeing over time. Aimed at making resilience strategies more consistent.
  https://www.nhs.uk/every-mind-matters/mental-wellbeing-tips/self-help-cbt-techniques/staying-on-top-of-things/

3. Support Routes Across the Four Nations

• England - NHS talking therapies for anxiety and depression
  The main NHS route in England for accessing talking therapies. Use this when stress is persistent, extends into anxiety or low mood, or affects daily functioning beyond what self-help can manage.
  https://www.nhs.uk/talk

• Scotland - NHS inform: What to do if you are struggling with stress
  A Scotland-facing NHS page covering stress symptoms, coping steps, and routes to more support. Useful for Scotland-specific signposting alongside the resilience resources above.
  https://www.nhsinform.scot/healthy-living/mental-wellbeing/stress/what-to-do-if-you-are-struggling-with-stress/

• Wales - HEIW Mental health
  An NHS Wales workforce wellbeing page that brings together mental health and practical support resources for staff in Wales.
  https://heiw.nhs.wales/workforce/workforce-wellbeing/mental-health/

• Northern Ireland - nidirect Workplace stress
  A Northern Ireland government resource on workplace stress, warning signs, employer responsibilities, and practical next steps.
  https://www.nidirect.gov.uk/articles/workplace-stress

Use this Reading List to deepen your knowledge of resilience, practical coping techniques, and the official support routes available when stress requires more than self-help.