Restrictive Practice, Capacity, and Liberty Safeguards for Residential Care Staff (Level 2)

Supporting decision-making, reducing unnecessary restriction, and recognising when liberty safeguards may be needed

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Restrictive practice and least restrictive care

Caregiver speaking with an elderly man holding a cane

Restrictive practice goes beyond physical restraint. In care homes it includes chemical restraint, mechanical devices, physical holding, blocked exits, locked cupboards, removal of call bells or mobility aids, restricted visiting, surveillance, blanket routines, controlling language, and environmental changes that limit movement and choice. Some restrictions are obvious; others become accepted because they are built into daily working patterns.

Restrictions must be used only when necessary to prevent harm and must be proportionate to the seriousness and likelihood of that harm. They must not be applied simply because staffing is short, the unit is busy, a person is noisy, or a routine is easier to manage.

Least restrictive care means seeking safer alternatives before resorting to control. Rather than asking how to stop behaviour, staff should ask what is driving it and what support is missing. Pain, boredom, fear, constipation, unfamiliar staff, poor communication, sensory overload, and past trauma can all underlie behaviour that is then managed restrictively.

Repeated or routine restriction should trigger review. If staff are regularly redirecting, blocking, sedating, or preventing access to everyday items, the care plan may have drifted into over-restriction.

Minimising the use of restraint in care homes for older people: creative approaches

Video: 9m 36s · Creator: Social Care Institute for Excellence (SCIE). YouTube Standard Licence.

This SCIE video examines how care homes can reduce restraint for older people, especially those living with dementia. It highlights concerns about antipsychotic medicines being used to calm or control people, or to compensate for staffing or training gaps, and presents such use as chemical restraint that should not be routine.

The main example is from Sanctuary Care's Ashton Court, where staff altered the environment and routines instead of reaching first for medication. They created smaller activity areas, provided objects residents could touch and use, used doll therapy where it helped, and added an evening shift to offer comfort and wind-down support at a restless time of day.

The video follows Dez, a resident admitted on a high dose of antipsychotic medication who was distressed, angry and moving furniture in the dining room. Staff used his life history to learn he had been a painter and decorator. Giving him brushes, a roller and water provided meaningful occupation, reduced his distress and supported withdrawal from antipsychotic medication.

The wider point is that restrictive responses become routine when behaviour is treated only as a symptom to control. Contributors encourage homes to ask what behaviour means, challenge assumptions about what is not allowed, manage risk with records and monitoring, and build a culture where managers and staff support residents' freedom, dignity and ordinary activity.

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Examples of over-restrictive practice

  • Locking away clothes, toiletries, or walking aids without clear rationale and regular review.
  • Using sedating medicines mainly to make care easier rather than for a properly reviewed clinical reason.
  • Applying one rule to all residents because it is easier than providing individualised care.
  • Preventing movement or contact without exploring less restrictive alternatives.

Scenario

Every resident on one unit is expected to stay in the lounge after dinner because staff say it helps them supervise everyone at once. One resident wants to return to her room for quiet time, but staff repeatedly tell her it is "not allowed after 6 pm".

Why does this routine need review?

 

Blanket rules are a warning sign. A restriction that applies to everyone because it makes the shift easier is unlikely to be person-led or least restrictive.

Ask Dr. Aiden


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