Sexual Harassment in Pharmacy Practice (Level 2)

Recognising, preventing, and responding to sexual harassment in pharmacy teams, patient-facing settings, and online work spaces

  • Reputation

    No token earned yet.

    Reach 50 points to earn the Peridot (Trainee Level).

  • CPD Certificates

    Certificates

    You have CPD Certificates for 0 courses.

  • Exam Cup

    No cup earned yet.

    Average at least 80% in exams to earn the Bronze Cup.

Launch offer: Certificates are currently free when you create a free account and log in. Log in for free access

How sexual harassment may present in pharmacy practice

Unwanted touch on shoulder in workplace setting

Sexual harassment in pharmacy practice includes obvious actions and more subtle conduct. It covers repeated remarks, so-called "jokes", intrusive questions, unwelcome touching, staring, messages, or any behaviour that leaves someone feeling uncomfortable, intimidated, or degraded. Perpetrators may be colleagues, managers, patients, customers, contractors, or other people connected to the workplace.

Overt and subtle forms of harassment

Some harassment is direct, for example sexual propositions, explicit comments, unwanted touching, or sexual messages. Other behaviour may seem mild on its own but becomes harmful when repeated or combined with other acts.

  • Overt forms: sexual comments, propositions, explicit jokes, unwelcome touching, cornering, or repeated sexual remarks.
  • Subtle forms: suggestive looks, repeated comments about appearance, intrusive personal questions, "banter", standing too close, or continuing invitations after discomfort is shown.
  • Digital forms: messages, memes, emojis, social media contact, or work-chat behaviour that is sexual and unwanted.

Pharmacy-specific situations

Pharmacy settings can make boundary problems more likely or harder to challenge because of close working in small teams, consultation-room contact, patient-facing interactions, power imbalances between senior and junior staff, lone working, and informal communication outside work.

Harassment may happen:

  • between team members working closely together over long shifts
  • from a manager, owner, or senior colleague towards a junior member of staff
  • from a patient or customer towards staff at the counter or in a consultation room
  • through repeated comments that are dismissed as humour or "just being friendly"
  • in messages or online contact linked to work relationships

Behaviour changes may also be a sign

Sometimes the behaviour itself is not witnessed, but its impact is visible. A team member may become quieter, withdrawn, more anxious, less willing to work with a particular person, or reluctant to cover certain shifts or enter certain spaces. Changes in attendance, morale, confidence, or participation can indicate a problem. If you notice a pattern like this, take it seriously. Offer immediate support and raise the concern through the correct route.

Scenario

A medicines counter assistant has recently become noticeably uncomfortable when one regular customer comes into the pharmacy. The customer often comments on her appearance, calls her "gorgeous", leans across the counter, and once tried to touch her hand while she passed over a receipt. Another team member says, "He is harmless - he is just flirting."

What should the pharmacy team recognise in this situation?

 

Sexual harassment in pharmacy can be obvious or subtle, face to face or digital, and may come from colleagues or third parties. Notice patterns of behaviour, do not minimise concerns, and report or escalate them through the appropriate route.

Ask Dr. Aiden


Rate this page


Course tools & details Study tools, course details, quality and recommendations
Funding & COI Media Credits