Exam Pass Notes

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These notes summarise the key points for SPF I1.1. Communication Methods and Technologies for Dental Nurses.

• The primary target is I 1.1: Describe the use of a range of communication methods and technologies and their appropriate application in support of clinical practice.
• The course sits in the GDC Safe Practitioner Framework domain of Interpersonal Skills, sub domain Effective Communication.
• Linked behaviour I(B)1: Communicate with care, compassion, empathy and respect in all professional interactions with patients, their representatives, the public and colleagues.
• Dental nurses should communicate with care, compassion, empathy and respect in patient, public and team interactions.
• Communication must be clear, confidential, accessible, scope-aware and properly handed over where needed.
• Team working relies on role clarity, respect, constructive feedback, understood delegation limits and safe routes for raising concerns.
• Use factual language: pause, clarify, ask, hand over, record, feedback, refer or escalate.
• Public and social media activity can affect confidentiality, public trust and professional standards and must be managed appropriately.