Welcome

This course is for dental nurses seeking targeted CPD aligned to the GDC Safe Practitioner Framework Interpersonal Skills outcome I 2.2: Explain the role and professional responsibilities associated with appraisal; training and review of colleagues; provision of and receipt of effective feedback in the context of developing members of the dental team.

SPF fit: This course maps to the Interpersonal Skills domain, sub-domain Teamwork and Wellbeing of Others. It focuses on learning outcome I 2.2 and covers behaviours I(B)3: Demonstrate effective team working; I(B)4: Contribute to your team in providing dental care for patients; I(B)2: Respect the roles of dental and other healthcare professionals in the context of learning and working in a dental and wider healthcare team.

The Interpersonal Skills domain expects dental nurses to communicate with emotional awareness, care, compassion, empathy and respect, and to contribute to effective team working and the wellbeing of colleagues.

Why This Course Matters

• It is targeted: the course addresses a single SPF Interpersonal Skills learning outcome rather than general communication skills.
• It is dental-nurse specific: examples relate to chairside care, reception cover, handover, records, patient questions, interpreter needs, feedback, scope and team working.
• It keeps scope clear: dental nurses are guided on observing, supporting, explaining within their role, recording, questioning, handing over and escalating without taking decisions beyond their competence.
• It supports professionalism: I2.2 is presented as practical knowledge to maintain safe communication, patient dignity and effective teamwork.

A Simple Learner Spine

• Explain how appraisal supports safe and developing dental teams.
• Recognise responsibilities when supporting trainees or colleagues.
• Give and receive feedback professionally.
• Use review and supervision to identify learning needs.
• Escalate when training or performance concerns affect patient care.