Exam Pass Notes

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These notes summarise the key points for SPF I2.8. Protecting People Who Raise Concerns for Dental Nurses.

• The primary target is I 2.8: Explain the need to ensure that those who raise concerns are protected from discrimination or other detrimental effects.
• The course sits in the GDC Safe Practitioner Framework domain of Interpersonal Skills, sub domain Teamwork and Wellbeing of Others.
• Linked behaviour I(B)3: Demonstrate effective team working.
• Linked behaviour I(B)4: Contribute to your team in providing dental care for patients.
• Linked behaviour I(B)5: Take a patient-centred approach to working with the dental and wider healthcare team.
• Dental nurses should communicate with care, compassion, empathy and respect in interactions with patients, the public and colleagues.
• Communication must be clear, confidential and accessible, show awareness of scope, and include appropriate handovers.
• Effective team working depends on clear roles, mutual respect, constructive feedback, defined delegation limits and safe routes for raising concerns.
• Use factual language when pausing to clarify, asking questions, handing over, making records, giving feedback, referring or escalating.
• Public and social media posts can affect confidentiality, public trust and professional standards and should be managed accordingly.