Discrimination, Microaggressions and Speaking Up

Discrimination can be overt or subtle. Microaggressions are brief remarks, assumptions or behaviours that communicate disrespect or exclusion. One comment may be dismissed, but repeated incidents undermine dignity, trust, confidence and team safety.

Dental nurses do not need to escalate every awkward remark. You should, however, recognise when language, behaviour or recurring patterns may be discriminatory and respond in a way that is safe, proportionate and protective of the person affected.

Useful speaking-up phrases

• "Let's keep the language respectful."
• "That comment could sound discriminatory."
• "We need to focus on the patient's individual needs."
• "I do not think we should make assumptions about that."
• "This has happened more than once, so I think it needs raising."

When the concern involves a senior colleague, focus on the impact, patient safety, dignity and professional standards. If an immediate challenge would be unsafe, record the facts and use the appropriate reporting route afterwards.

Bias and professional reflection

Speaking up about discrimination protects dignity, fairness, trust and patient safety.