Preventing bullying and harassment

Preventing bullying and harassment requires proactive everyday behaviour. In pharmacy practice this means clear expectations, respectful conduct, and a workplace where people can raise concerns early.

What every team member should know

Everyone shapes the team culture. Small choices matter, especially in busy settings where poor behaviour can become accepted.

• Keep behaviour professional: speak respectfully, even under pressure.
• Do not join in: avoid gossip, mocking, exclusion or hostile work-chat behaviour.
• Challenge poor culture early: do not let repeated humiliation or intimidation become normal.
• Use the reporting route: if something feels wrong, raise it rather than hoping it will resolve itself.

What managers and employers should put in place

Prevention requires active effort. Set clear standards, refuse to normalise harmful behaviour, and raise concerns early rather than waiting for the culture to deteriorate.