Person-centred mealtimes, drinks support and dignity

CQC adult social care guidance asks whether people are involved in decisions about what they eat and drink, whether cultural and religious preferences are met, whether meals are flexible and not rushed, and whether risks around eating and drinking are managed properly. Mealtime support should feel respectful, organised and tailored to the individual rather than rushed and task-focused.

Supporting someone to eat and drink may include positioning them safely, checking dentures and oral comfort, ensuring glasses or hearing aids are available, placing drinks within reach, using adapted utensils, offering prompts, or allowing extra time. These practical checks often determine whether the person can eat and drink comfortably enough to meet their needs.

Everyday support that often improves intake

• Prepare the person: check posture, comfort, pain, alertness and whether hands and face are clean.
• Prepare the space: reduce clutter, improve lighting and make food and drinks easy to reach.
• Support comfort: check oral care, dentures and the temperature of food and drinks.
• Match the plan: use the right utensils, the right support level and the right pace.
• Protect dignity: give enough time, offer choice and avoid making the person feel rushed or watched.

Many people eat and drink better when care is slower, clearer and better set up before the first spoonful or sip.