This Eduworks Resources video defines a professional boundary as the line between acceptable and unacceptable behaviour or emotional attachment when working with a child or their family. It shows how behaviour that compromises the professional relationship can cross that line, whether it happens during work or outside it.

Examples include accepting gifts or money, offering special treatment, sharing private information, giving personal phone numbers or social media details, social networking with clients, contact outside working hours, inviting clients into home or family activities, joining clients' social events and sexual relationships with a client or family member.

The video explains how well-intentioned boundary crossings can still cause harm: they create role confusion, unrealistic expectations, distress, staff stress and reputational damage. It also warns that acting beyond your role or competence may have duty-of-care and negligence implications, and advises discussing such requests with a supervisor and keeping written instructions.