Key Points

Please take a moment to review these points, reflect on their significance and consider how they apply to your own experiences.

Tick to confirm (optional):

• Refuse requests that fall outside your legal scope of practice.
• Explain clearly to the requester why the task is outside scope.
• Offer to escalate or refer to a qualified colleague promptly.
• Document the request, refusal and any follow-up steps in the patient record and incident logs.
• Seek guidance from the GOC or a professional body if pressured to act outside competence.
• In emergencies, act only within your training (basic first aid) and call emergency services.
• Delegate appropriate tasks to colleagues while maintaining oversight within your competence.
• Record all actions taken during emergencies, including time, care provided and personnel involved.