Reading List

This list gathers current official sources relevant to I 1.2: Describe the importance of non-verbal communication, including listening skills, and the barriers to effective communication and to interpersonal skills for dental nurses.

• GDC: Learning outcomes and behaviours
  Current GDC Safe Practitioner framework page, including dental nurse outcomes and behaviours.
  https://www.gdc-uk.org/education-cpd/dental-education/quality-assurance/learning-outcomes-and-behaviours
• GDC: Safe Practitioner framework for dental nurses
  The dental nurse Safe Practitioner framework PDF, including Interpersonal Skills outcomes.
  https://www.gdc-uk.org/docs/default-source/about-us/safe-practitioner/safe-practitioner--dental-nurse.pdf?sfvrsn=bae145a5_4
• GDC: Standards for the Dental Team
  Professional standards on communication, consent, complaints, colleagues, professionalism and raising concerns.
  https://www.gdc-uk.org/standards-guidance/standards-and-guidance/standards-for-the-dental-team
• GDC Principle 2: Communicate effectively with patients
  GDC expectations for clear, effective, accessible patient communication.
  https://standards.gdc-uk.org/pages/principle2/principle2
• GDC Principle 6: Work with colleagues in a way that serves patients' interests
  GDC expectations for working with colleagues, communication, delegation and requests.
  https://standards.gdc-uk.org/pages/principle6/principle6
• GDC Principle 8: Raise concerns if patients are at risk
  GDC expectations for raising concerns and acting when patients may be at risk.
  https://standards.gdc-uk.org/pages/principle8/principle8
• GDC: Scope of Practice
  Current scope guidance for dental nurses and other dental professionals.
  https://www.gdc-uk.org/standards-guidance/standards-and-guidance/scope-of-practice
• NHS England: Accessible Information Standard
  Information standard covering communication needs, accessible formats and support for patients with disabilities.
  https://www.england.nhs.uk/about/equality/equality-hub/patient-equalities-programme/equality-frameworks-and-information-standards/accessibleinfo/
• NHS England: Interpreting and translation services in primary care
  Guidance on arranging interpreting and translation services in primary care.
  https://www.england.nhs.uk/publication/guidance-for-commissioners-interpreting-and-translation-services-in-primary-care/

Consult these sources to check the specific SPF outcome, the related behaviours, and the communication and team-working duties that support safe practice for dental nurses.