Reading List

This reading list gathers current official sources relevant to I 1.3: Communicate effectively and sensitively, tailoring to context, by spoken, written and/or electronic means with all patients, including patients whose first language is not English (using representatives or interpreters where necessary), in relation to patients with anxious or challenging behaviour or special considerations such as emotional trauma, difficult circumstances such as breaking bad news, or discussing issues such as alcohol consumption, smoking, or diet and the Interpersonal Skills domain for dental nurses.

• GDC: Learning outcomes and behaviours
  Current GDC Safe Practitioner framework page, including dental nurse outcomes and behaviours.
  https://www.gdc-uk.org/education-cpd/dental-education/quality-assurance/learning-outcomes-and-behaviours
• GDC: Safe Practitioner framework for dental nurses
  The dental nurse Safe Practitioner framework PDF, including Interpersonal Skills outcomes.
  https://www.gdc-uk.org/docs/default-source/about-us/safe-practitioner/safe-practitioner--dental-nurse.pdf?sfvrsn=bae145a5_4
• GDC: Standards for the Dental Team
  Professional standards on communication, consent, complaints, colleagues, professionalism and raising concerns.
  https://www.gdc-uk.org/standards-guidance/standards-and-guidance/standards-for-the-dental-team
• GDC Principle 2: Communicate effectively with patients
  GDC expectations for clear, effective, accessible patient communication.
  https://standards.gdc-uk.org/pages/principle2/principle2
• GDC Principle 6: Work with colleagues in a way that serves patients' interests
  GDC expectations for working with colleagues, communication, delegation and requests.
  https://standards.gdc-uk.org/pages/principle6/principle6
• GDC Principle 8: Raise concerns if patients are at risk
  GDC expectations for raising concerns and acting when patients may be at risk.
  https://standards.gdc-uk.org/pages/principle8/principle8
• GDC: Scope of Practice
  Current scope guidance for dental nurses and other dental professionals.
  https://www.gdc-uk.org/standards-guidance/standards-and-guidance/scope-of-practice
• NHS England: Accessible Information Standard
  Guidance on identifying and meeting communication needs, and providing information in accessible formats.
  https://www.england.nhs.uk/about/equality/equality-hub/patient-equalities-programme/equality-frameworks-and-information-standards/accessibleinfo/
• NHS England: Interpreting and translation services in primary care
  Guidance for arranging interpreting and translation in primary care settings.
  https://www.england.nhs.uk/publication/guidance-for-commissioners-interpreting-and-translation-services-in-primary-care/

Use these sources to clarify the specific SPF outcome, the related behaviours, and the communication and team-working responsibilities that support safe dental nurse practice.