Exam Pass Notes

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These notes summarise the key points for SPF I1.8. Giving Effective Feedback to the Dental Team for Dental Nurses.

• The primary target is I 1.8: Give feedback effectively to other members of the team.
• The course sits in the GDC Safe Practitioner Framework domain of Interpersonal Skills, sub domain Effective Communication.
• Linked behaviour I(B)1: Communicate with care, compassion, empathy and respect in all professional interactions with patients, their representatives, the public and colleagues.
• Linked behaviour I(B)3: Demonstrate effective team working.
• Linked behaviour I(B)4: Contribute to your team in providing dental care for patients.
• Dental nurses should communicate with care, compassion, empathy and respect in patient, public and team interactions.
• Communication must be clear, confidential, accessible, scope-aware and properly handed over when required.
• Team working depends on role clarity, mutual respect, appropriate feedback, clear delegation limits and safe routes for raising concerns.
• Use factual language: pause, clarify, ask questions, hand over, record, provide feedback, refer or escalate as needed.
• Public and social media posts can affect confidentiality, public trust and professional standards and should be managed accordingly.