Exam Pass Notes

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These notes summarise the key points for SPF I1.9. Social Media as Professional Communication for Dental Nurses.

• The primary target is I 1.9: Explain the professional expectations, potential impact, and consequence of using social media as a communication tool.
• The course sits in the GDC Safe Practitioner Framework domain of Interpersonal Skills, sub domain Effective Communication.
• Linked behaviour I(B)1: Communicate with care, compassion, empathy and respect in all professional interactions with patients, their representatives, the public and colleagues.
• Dental nurses should communicate with care, compassion, empathy and respect in patient, public and team interactions.
• Communication must be clear, confidential, accessible, within scope of practice and properly handed over when required.
• Effective team working depends on role clarity, mutual respect, constructive feedback, clear delegation limits and safe routes for raising concerns.
• Use factual language: pause to check understanding, clarify ambiguity, ask relevant questions, hand over appropriately, record interactions, give and receive feedback, and refer or escalate where necessary.
• Public and social media posts can affect patient confidentiality, public trust and adherence to professional standards.