Reading List

This list gathers UK professional standards and selected guidance on cultural competence, equality, communication, accessibility, person-centred care and workplace behaviour.

GDC Safe Practitioner Framework and Standards

• GDC - The Safe Practitioner: Dental Nurse
  The Safe Practitioner Framework document for dental nurses, including Professionalism learning outcome P 1.4 and behaviour P(B)3.
  https://www.gdc-uk.org/docs/default-source/education-and-cpd/safe-practitioner-framework-2024/eqa-gui-011-spf-dental-nurse.pdf?sfvrsn=2e9b563_11

• GDC - Standards for the Dental Team
  Professional standards for registrants covering communication, patients' interests, dignity, respect, teamwork and raising concerns.
  https://www.gdc-uk.org/standards-guidance/standards-and-guidance/standards-for-the-dental-team

• GDC Standards - Principle 2: Communicate effectively with patients
  Guidance on assessing communication needs, considering cultural values, using interpreters and providing clear patient information.
  https://standards.gdc-uk.org/pages/principle2/principle2

• GDC Standards - Principle 1: Put patients' interests first
  Guidance on dignity, respect, listening to patients and providing care in patients' best interests.
  https://standards.gdc-uk.org/pages/principle1/principle1

Inclusive Communication and Access

• NHS England - Accessible Information Standard
  Guidance on identifying, recording and meeting communication support needs.
  https://www.england.nhs.uk/accessible-information-standard/

• NHS England - Interpreting and translation in primary care
  Guidance and signposting on interpreting and translation for patients who need language support.
  https://www.england.nhs.uk/interpreting/

• SDCEP Practice Support Manual - Communication with patients
  Dental-practice guidance on communication, privacy, consent, information and patient involvement.
  https://www.psm.sdcep.org.uk/topics/communication/communication-with-patients/

• NICE - Shared decision making
  UK guidance on making decisions in partnership with people using services.
  https://www.nice.org.uk/guidance/ng197

Equality and Cultural Context

• GOV.UK - Equality Act 2010 guidance
  Overview guidance on the Equality Act 2010 and protection from discrimination.
  https://www.gov.uk/guidance/equality-act-2010-guidance

• Equality and Human Rights Commission - Protected characteristics
  Overview of protected characteristics under the Equality Act 2010.
  https://www.equalityhumanrights.com/equality/equality-act-2010/protected-characteristics

• Acas - Discrimination and bullying
  Workplace guidance on discrimination and bullying, including routes for raising concerns.
  https://www.acas.org.uk/discrimination-and-bullying

Use these sources to inform practice on cultural competence, inclusive communication, equality, person-centred care and respectful teamwork.