Reading List

A focused reading list to support work on stress, burnout and resilience in GP reception teams.

1. Work-Related Stress

• HSE - Stress and mental health at work
  Official HSE guidance on managing work-related stress and mental health at work.
  https://www.hse.gov.uk/stress/

• HSE - Management Standards
  HSE's Management Standards for assessing and improving risks from work-related stress.
  https://www.hse.gov.uk/stress/standards/

• HSE - What are the Management Standards?
  Overview of the six work-design areas linked to stress risk.
  https://www.hse.gov.uk/stress/standards/overview.htm

• NICE - Mental wellbeing at work
  NICE guidance on organisation-wide, individual and targeted approaches to staff mental wellbeing.
  https://www.nice.org.uk/guidance/ng212/chapter/Recommendations

2. NHS Health and Wellbeing

• NHS England - NHS health and wellbeing framework
  Framework and practical measures for supporting staff health and wellbeing.
  https://www.england.nhs.uk/supporting-our-nhs-people/health-and-wellbeing-programmes/nhs-health-and-wellbeing-framework/

• NHS Employers - NHS health and wellbeing framework
  NHS Employers' presentation of the framework with supporting resources for employers.
  https://www.nhsemployers.org/publications/nhs-health-and-wellbeing-framework

• NHS Employers - Prevention and management of stress at work
  Guidance for managers and staff on recognising and responding to workplace stress.
  https://www.nhsemployers.org/publications/prevention-and-management-stress-work

3. Speaking Up and Safety

• NHS England - Freedom to Speak Up arrangements
  Guidance on establishing speaking-up arrangements, including in primary care.
  https://www.england.nhs.uk/ourwork/freedom-to-speak-up/developing-freedom-to-speak-up-arrangements-in-the-nhs/

• National Guardian's Office - How to Speak Up
  Practical guidance on raising concerns through Freedom to Speak Up routes.
  https://nationalguardian.org.uk/speaking-up/how-to-speak-up/