Cardiac Emergencies, CPR and AED in Pharmacy Practice

Recognising collapse, starting CPR, using an AED, and responding to chest pain emergencies in pharmacy settings

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Aftercare, team review, and emotional impact

Emotional impact of performing CPR – Sue’s story

Video: 2m 46s · Creator: British Heart Foundation. YouTube Standard Licence.

This British Heart Foundation video tells Sue McGee's story of giving CPR to her partner Chris when she found him in cardiac arrest at home. With guidance from the 999 call handler, she performed CPR until he reached hospital and received care.

Sue explains that the emotional impact hit after Chris was safe. She describes panic attacks, strong startle responses to loud noises, and recognising that she was experiencing trauma symptoms after the shock of the event.

The video focuses on recovery for the person who performed CPR. Sue describes speaking to her GP, spending time outside, using meditation and breathing exercises, eating well and talking to people who would listen. Her message is that the rescuer's experience is also valid and needs care.

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Cardiac emergencies do not end when the ambulance arrives. The team still needs to hand over clearly, record key facts, support any distressed staff or witnesses, restock equipment and review what worked or went wrong. Resuscitation attempts can be emotionally demanding, particularly in community settings where the event is sudden and memorable.

Immediate practical follow-up

  • Give a clear handover: state what happened, when collapse was recognised, when 999 was called, when CPR started, when the AED arrived and any shocks delivered.
  • Record the event factually following local incident procedures.
  • Check equipment afterwards: replace pads, check battery status, restock barrier devices and any other emergency items.
  • Review access and logistics: check signage, the emergency route, speakerphone use, role allocation and how paramedics entered the premises.

Emotional impact should not be brushed aside

Resuscitation Council UK recognises that attempting resuscitation can be a traumatic experience for rescuers and bystanders. Staff may feel shaky, guilty, tearful, unreal or preoccupied afterwards, even when they followed guidance and the person survives.

  • Use a short debrief soon after the event
  • Offer fair review, not blame
  • Check in on staff over the following days
  • Signpost support if someone is struggling after the incident

Scenario

After an attempted resuscitation in the pharmacy, a team member says, "I keep replaying it. I know we did what we could, but I still feel shaky and awful."

What should the team and manager recognise?

 

Doing CPR or using an AED can save life, but it can also affect the rescuer afterwards. Support, debrief and fair review are part of good pharmacy practice.

Ask Dr. Aiden


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