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Course Snapshot
- Not rated yet
- Length: 60 minutes CPD (1.00 CE Credits)
- Appropriate for: gp receptionist, care navigator, call handler, front desk staff, administrator, reception manager, practice manager
- Course Price: Free
- 100% Online
- No log in needed
- Assessment requirements
To receive a CPD certificate you must view all course pages while logged in, then take a MCQ assessment.
- 10 questions, pass mark 80%.
- You have unlimited attempts.
Course tools & details Study tools, course details, quality and recommendations
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Course Details
Objective:
Outcomes:
On course completion, you will be able to:
Harvard
Mecourse Lifelong Learning (2026) ‘Course Completion’. Birmingham, UK: Mecourse Lifelong Learning [Online]. Available at: https://www.mecourse.com/recognising-deterioration-from-a-reception-or-phone-conversation-course-completion [Accessed 12 May 2026].
Vancouver
Mecourse Lifelong Learning. Course Completion [Internet]. Birmingham, UK: Mecourse Lifelong Learning; 2026 May 10 [cited 2026 May 12]. Available from: https://www.mecourse.com/recognising-deterioration-from-a-reception-or-phone-conversation-course-completion.
Chicago
Mecourse Lifelong Learning. “Course Completion.” 2026. https://www.mecourse.com/recognising-deterioration-from-a-reception-or-phone-conversation-course-completion. Accessed May 12, 2026.
APA
Mecourse Lifelong Learning. (2026, May 10). Course Completion. https://www.mecourse.com/recognising-deterioration-from-a-reception-or-phone-conversation-course-completion
IEEE
Mecourse Lifelong Learning, “Course Completion.” Mecourse Lifelong Learning. https://www.mecourse.com/recognising-deterioration-from-a-reception-or-phone-conversation-course-completion (Accessed: May 12, 2026).
AMA
Mecourse Lifelong Learning. Course Completion. Mecourse Lifelong Learning. Published May 10, 2026. Accessed May 12, 2026. https://www.mecourse.com/recognising-deterioration-from-a-reception-or-phone-conversation-course-completion.
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