GOC Standard 14: Confidentiality and Privacy in Optical Practice (Level 1)

Safeguarding Patient Data and Interactions with Professional Care

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Scenarios: Disclosures

Hand reaching for eyeglasses on display

Clarity and calm protect both patients and professionals when time is short and risk is high.

Scenario

You suspect non-accidental injury in a child after taking a focused history and observing concerning signs. When you raise the need to share information with safeguarding services, the parent refuses consent and is adamant that no details are passed on.

Can you disclose without consent, and how?

Scenario 6

Scenario

A police officer attends and requests a patient's clinical records verbally, saying the records are needed "for an investigation," but provides no paperwork or written authority when asked. 

What is the lawful response?

Ask Dr. Aiden


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