Scenario Page 4: Incident Management

When things go wrong, simple steps done well can reduce harm. The aim is to stabilise, clean, document, and learn. Roles are best agreed before the event.
Practising the essential moves
- Accountability details to record: who led first aid and cleaning; what products and PPE were used; when the area returned to service; and why any process or layout changes were selected, with owners and review dates.
References (numbered in text)
- Needlestick or sharps injuries in health and social care: Overview — Health and Safety Executive (HSE) Find (opens in a new tab)
- Decontamination against bloodborne viruses (Methods of decontamination & chemical disinfection of blood or body fluid spillage) — Health and Safety Executive (HSE) Find (opens in a new tab)
- Health Technical Memorandum 07-01: Safe and sustainable management of healthcare waste — NHS England Find (opens in a new tab)
- National Infection Prevention and Control Manual (NIPCM) for England — NHS England Find (opens in a new tab)
- RIDDOR – Reporting of Injuries, Diseases and Dangerous Occurrences Regulations — Health and Safety Executive (HSE) Find (opens in a new tab)
- Patient Safety Incident Response Framework (PSIRF) — NHS England Find (opens in a new tab)
References are included to demonstrate that all the content in this course is rigorously evidence-based, and has been prepared using trusted and authoritative sources.
They also serve as starting points for further reading and deeper exploration at your own pace.

