Responding to disclosures and concerns

A disclosure about FGM may be direct, hesitant or unclear. A child might describe something that happened in the past, something planned, or worries about a sister or cousin. Respond calmly, respectfully and promptly to protect the child.
Do not promise secrecy. Do not ask repeated or leading questions. Do not contact family members to check the story unless safeguarding guidance confirms this is safe. The child's safety and the safety of other children must determine the next steps.
Dealing with a direct disclosure | Safeguarding information for tutors
Safer disclosure response
- Stay calm: avoid showing shock, disgust or panic.
- Reassure: tell the child they did the right thing by speaking.
- Be honest: explain that you cannot keep this secret because you must help keep them safe.
- Use open prompts: for example, "Tell me what you want me to know."
- Record exact words: note what was said, when, where, who was present and what you did next.
A calm first response can reduce shame and preserve evidence. Listen, reassure, record and escalate.

