Safeguarding Children for Clinical Pharmacy Staff (Level 3)

UK Level 3 safeguarding children training for clinical pharmacy professionals

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Children with SEND, Communication Needs, Mental Health and Neurodivergence

Child sitting alone on wooden stairs

Children and young people with SEND, communication needs, mental health difficulties, or neurodivergence face higher risks of abuse, neglect, bullying and exploitation, and they can be misunderstood by services. The important question is whether a diagnosis obscures potential safeguarding concerns.

Some children rely on more adults for care, communication, transport or treatment. That reliance can increase vulnerability and make it harder for the child’s own account to be heard.

Avoiding Diagnostic Overshadowing

Diagnostic overshadowing occurs when distress, regression, injuries, non-engagement or treatment difficulty are attributed solely to a diagnosis instead of considering whether abuse, neglect, fear or unmet needs are present. This creates a significant safeguarding risk.

Do not accept a diagnosis as the sole explanation for sudden change, poor treatment support, bruising, self-harm, eating problems or behaviour that may reflect fear or lack of supervision.

Communication and Participation

Keeping the child’s voice central may require short, clear questions, extra time, visual support or a different communication style. Watch for changes in behaviour, shutdown, agitation, altered eye contact or who controls the interaction.

In pharmacy settings, safeguarding information often emerges from patterns rather than long conversations: distress around a particular adult, sudden deterioration, or signs that treatment is not being supervised properly.

Mental Health and Neurodivergence in Safeguarding Contexts

Mental health presentations that may be seen in safeguarding contexts as well as clinical ones include:

  • self-harm
  • suicidal thoughts
  • eating problems
  • school refusal

The presence of a mental health concern does not remove the need to assess whether the child is safe.

Neurodivergent children may express distress differently and can be more vulnerable to isolation, manipulation or shutdown. Adjust your approach accordingly; do not reduce safeguarding concern.

A diagnosis should help you understand the child better, not explain away signs that they may be unsafe, unsupported, or unheard.

Scenario

You are a clinical pharmacist in a paediatric clinic reviewing a 15-year-old girl with autism, anxiety and type 1 diabetes after two recent incidents of self-harm and worsening glucose control. Her father answers nearly every question and says the problems are all due to autism, poor motivation and teenage moodiness.

The record shows several late insulin collections, missed mental health follow-up, recent weight loss and a note that she becomes highly distressed at home in the evenings. When you slow the pace, use short clear questions and speak to her briefly on her own, she says meals often turn into shouting, that she tries not to ask for help because it "makes things worse", and that she sometimes skips insulin when everything feels out of control.

What Level 3 safeguarding points should this make you think about?

Listen Up! Children with disabilities speak out

Video: 3m 45s · Creator: Plan International. YouTube Standard Licence.

This Plan International film features four children with disabilities from Sierra Leone speaking about discrimination, exclusion and their hopes for the future. They describe being left alone, losing friends, being bullied, facing inaccessible school toilets and seeing girls with disabilities become especially vulnerable when they are not supported or included.

The children also describe what helps: encouragement from family, teachers who introduce disabled pupils as equal members of the school community, classmates learning not to be afraid, and better training so teachers can support children with hearing or visual impairments.

The film closes with the children's ambitions to become a president, nurse, doctor and lawyer, each linking education to helping other people with disabilities. Its central message is that children with disabilities should be heard, included and treated as having the same human rights as everyone else.

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