Responding when a child tells you something worrying

When a child tells you something worrying, stay as calm as you can so you can listen. Children monitor adult reactions; visible shock, panic, disgust or anger may make them stop or withdraw what they have said.
A clear initial response is simple: listen, thank the child for telling you, avoid asking a lot of probing questions, check whether they are safe now, and explain honestly that you may need to share the concern to keep them safe.
Dealing with a direct disclosure | Safeguarding information for tutors
What good first response looks like
- Stay steady: the child needs your attention, not your alarm.
- Listen more than you speak: do not rush to fill silence.
- Use simple acknowledgment: "I am glad you told me" often helps.
- Check immediate safety: who, where, when and whether danger is current may matter urgently.
- Explain next steps honestly: do not promise secrecy you cannot keep.
A child does not need to tell the whole story for the concern to be real enough to act on.

