Assessments, adjustments and support

DSE assessments identify risks, agree adjustments, record actions and check whether changes have reduced problems.

When assessment or review may be needed

• a new workstation, screen, device or software system is introduced
• a new starter, locum or temporary worker regularly uses a workstation
• tasks change, such as more imaging review, remote admin or claims work
• a workstation is shared or used for hot-desking
• someone reports pain, discomfort, headaches, eye strain or fatigue
• pregnancy, disability, injury or a health change affects workstation needs
• someone has photosensitive epilepsy or reports concern about flicker, flashing images or display settings
• home or hybrid working becomes regular or long-term

Possible adjustments

Adjustments can include chair height and back support, footrests, monitor height and distance, keyboard and mouse position, alternative mice, document holders, screen risers, laptop stands, external keyboards, lighting changes, task rotation, scheduled breaks, training, repairs or occupational health advice.

Staff should report faults and discomfort clearly and follow up if an agreed change is not made or does not help. Managers should reassess if work or symptoms change rather than treating one assessment as final.

Manager responsibilities and records

DSE assessment is a living process: assess, adjust, review and follow up when work changes or symptoms appear.