Reading List

A curated Reading List to support candour, speaking up and learning in general practice.

1. Duty of Candour

• CQC - Regulation 20: Duty of candour
  Official CQC guidance on the statutory duty of candour for regulated providers in England.
  https://www.cqc.org.uk/guidance-regulation/providers/regulations-service-providers-and-managers/health-social-care-act/regulation-20

• GMC - The professional duty of candour
  GMC guidance on openness and honesty when things go wrong for registered doctors.
  https://www.gmc-uk.org/professional-standards/the-professional-standards/candour---openness-and-honesty-when-things-go-wrong/the-professional-duty-of-candour

• GMC - Openness and honesty when things go wrong
  Guidance from the GMC and NMC on apologising, explaining and recording patient safety concerns.
  https://www.gmc-uk.org/professional-standards/the-professional-standards/candour---openness-and-honesty-when-things-go-wrong

2. Speaking Up

• NHS England - Freedom to Speak Up national policy, guidance and resources
  NHS England guidance on speaking up arrangements, including primary care.
  https://www.england.nhs.uk/ourwork/freedom-to-speak-up/developing-freedom-to-speak-up-arrangements-in-the-nhs/

• National Guardian's Office - How to Speak Up
  Practical guidance for workers on raising concerns and the role of Freedom to Speak Up Guardians.
  https://nationalguardian.org.uk/speaking-up/how-to-speak-up/

• NHS England Digital - Freedom to speak up
  Information governance guidance on handling concerns and protecting data during the Freedom to Speak Up process.
  https://transform.england.nhs.uk/information-governance/guidance/freedom-to-speak-up/

3. UK candour and being-open frameworks

• Scottish Government - Duty of Candour
  Explains Scotland's organisational duty of candour, including apology, review and learning.
  https://www.gov.scot/policies/healthcare-standards/duty-of-candour/

• GOV.WALES - The NHS Duty of Candour
  Sets out the legal duty of candour for NHS organisations in Wales and how it supports apology, investigation and improvement.
  https://www.gov.wales/nhs-duty-candour

• Department of Health Northern Ireland - Being Open Framework
  Northern Ireland's framework for openness, honesty and transparency across health and social care.
  https://www.health-ni.gov.uk/publications/being-open-framework-health-and-social-care-northern-ireland

4. Patient Safety and Records

• NHS England - Patient safety incident response framework
  The NHS framework for responding to patient safety incidents, supporting investigation and local learning. Primary care teams should check how local incident processes align with PSIRF principles.
  https://www.england.nhs.uk/patient-safety/patient-safety-insight/incident-response-framework/