Safeguarding Adults at Risk for Clinical Pharmacy Staff (Level 3)

UK Level 3 safeguarding adults training for clinical pharmacy professionals

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Domestic Abuse and Coercive Control

Person with visible facial bruising holding a face mask

Domestic abuse includes much more than physical violence.

It may take the form of intimidation, humiliation, surveillance, financial control, sexual abuse, threats, isolation, and patterns of coercive control that steadily remove a person's autonomy and safety. In clinical pharmacy practice these patterns can appear through medicines use, access to care, restricted privacy, missed appointments, treatment refusal that does not seem freely chosen, or another person directing the consultation.

Coercive control can make abuse hard to recognise. A patient may appear calm or compliant while living under constant fear and restriction. Medicines may be used as part of the control - withheld, supervised, dismissed if they cause side effects, or used to pressure the patient to refuse treatment or monitoring. At Level 3 you should consider whether apparent problems with adherence, confidence, or family involvement may actually reflect an abusive pattern that affects safety and care.

What is coercive and controlling behaviour?

Video: 2m 42s · Creator: Northants Police. YouTube Standard Licence.

This Northants Police video features Detective Inspector Nick Peters explaining that domestic abuse is not always physical and can include controlling and coercive behaviour. Coercive control is described as a pattern of assault, threats, humiliation, intimidation or other abuse used to harm, punish or frighten a victim.

The behaviour is intended to make a person dependent by isolating them from support, exploiting them, depriving them of independence, and regulating everyday life. Examples include isolating someone from friends and family, depriving them of food or medical care, monitoring their time or online communication, using spyware, controlling where they go or who they see, controlling clothing or sleeping arrangements, taking over finances, and making threats.

DI Peters also describes the psychological impact. Perpetrators may repeatedly put a victim down, humiliate or dehumanise them, undermine their sense of reality, make them feel there is no way out, and shift the rules so the victim never knows where they stand. The video states that coercive control is a crime and encourages anyone affected to contact police or support organisations.

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What This Can Look Like Clinically

Warning signs may include a partner or relative who:

  • always answers first
  • refuses privacy
  • controls access to information
  • monitors the patient's phone
  • insists on making treatment decisions

The patient may look frightened, give rehearsed answers, downplay what is happening, or appear noticeably more relaxed when briefly alone. Domestic abuse can increase risk across other areas, including mental ill health, self-neglect, substance use, and the safety of others in the household.

When medicines, monitoring, or treatment decisions seem to be driven by fear rather than choice, think beyond adherence and consider coercive control.

Scenario

You are conducting a video follow-up after starting a woman on new heart failure medicines. Her partner keeps moving in and out of view behind the camera and answers several questions from across the room.

Each time you ask about side effects or whether she is managing the tablets, she says, "I'm fine," but her voice is flat and she keeps glancing sideways. When the partner leaves briefly, she whispers, "He checks my messages and says I don't need these pills because they make me weak." As soon as he returns, she smiles tightly and says she wants to stop all treatment.

What safeguarding points should this make you think about?

 

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