Information Sharing and Recording

Clear safeguarding records are not an administrative extra. In Level 3 practice, they often link your clinical observations to the actions that follow.
A clear record helps other professionals understand the risk, supports safe decision-making, and explains why you acted as you did. A weak record can make a concern seem vague, subjective, or less urgent than it is.
Good safeguarding recording in clinical pharmacy means recording:
- what you saw
- what was said
- what you did
- why it mattered
- the adult's wishes and views, where appropriate
Separate fact from interpretation. For example, "patient appeared frightened, looked towards partner before answering, and said 'please don't tell him I said that'" gives more practical information than simply recording "domestic abuse suspected". Where appropriate, the adult's wishes and views should be included even when risk remains high.
What Good Level 3 Records Do
A defensible safeguarding record is timely, factual, relevant and specific. It supports referrals, safeguarding discussions and continuity of care. It may later be read by a safeguarding lead, social care practitioner, police officer, coroner, regulator or court. That does not require long essays; it requires clear recording of key observations, exact words, risks and professional actions so the entry can withstand scrutiny.
A safeguarding record should make sense to someone who was not in the room and may later need to act on the concern.

