Safeguarding Children and Adults at Risk for Non-Clinical Pharmacy Workers (Level 2)

UK Level 2 safeguarding training for pharmacy support staff

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Signs of Child Physical Abuse

Young girl sitting on suitcase holding stuffed bear

Physical abuse involves deliberately causing physical harm to a child. In a pharmacy setting, you are not expected to diagnose an injury or decide exactly how it happened. Your role is to notice when something looks or feels concerning, especially if the explanation does not fit the presentation or if similar worries keep appearing over time.[5][7]

A child may come into the pharmacy with visible bruising, soreness, or restricted movement, but physical abuse is not always that obvious. Sometimes the strongest warning sign is the child's behaviour. They may flinch when an adult moves suddenly, shrink away from touch, seem unusually watchful, or look frightened about going home. At other times, the concern comes from the adult's account: perhaps the story changes, feels implausible, or does not match the child's age and level of development.[1]

What You Might Notice

Physical abuse often raises concern because several small details do not sit comfortably together. You may notice:[2][8]

  • unexplained injuries or repeated "accidents"
  • an explanation that changes or does not make sense
  • a child who appears fearful, guarded, or in pain
  • an adult who seems unusually aggressive, dismissive, or controlling

If an injury or explanation does not feel right, it is safer to record and share the concern than to dismiss it.

[3]

Context matters as well. A single bruise may not tell you much on its own, but repeated injuries, frequent emergency prescriptions, or a pattern of distress around one adult can begin to form a much more worrying picture. You might also notice a child who seems desperate not to upset the accompanying adult, or who looks to them before answering even simple questions.[4]

 

What Level 2 Practice Looks Like

You do not need proof before acting. If you are concerned, make a clear factual note of what you saw, what was said, and who was present. Then follow the pharmacy's safeguarding process. Early action matters because physical abuse can escalate, and the brief moment in which you notice something may be more important than it first appears.[6]

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