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Scenarios
Pharmacy staff may encounter situations suggesting risk of female genital mutilation (FGM) during routine interactions at the counter or in a private consultation.
You are behind the pharmacy counter on a busy weekday morning. An 11-year-old girl steps forward to collect her prescription. You notice a travel-vaccination consultation form in her file noting an upcoming holiday. Gently, you ask, "Where are you travelling to?"
Her shoulders tense, her eyes fill with tears, and she falls silent, clutching the prescription slip. You sense her anxiety is deeper than a simple travel query.
What immediate safeguarding actions should the pharmacy staff take?
Later in the day, you escort a 15-year-old into the private consultation room for emergency contraception. After your routine health questions, she lowers her head and quietly confides, "I had FGM during our trip abroad."
The room grows still as you realise the gravity of her disclosure.
As the consulting pharmacist, what are your immediate professional actions?
At the medicine counter, a parent requests painkillers to take on an upcoming overseas "special cultural ceremony" for their daughter. The phrase and context raise concerns about possible FGM intentions.
What immediate safeguarding steps should you take?
Key Points
Please take a moment to review these points, reflect on their significance and consider how they apply to your own experiences.
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Course Snapshot
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- Length: 60 minutes CPD (1.00 CE Credits)
- Appropriate for: pharmacist, pharmacy technician, pharmacy assistant, dispenser, counter staff, pharmacy manager, designated safeguarding lead, healthcare administrator
- Course Price: Free
- 100% Online
- No log in needed
- Assessment requirements
To receive a CPD certificate you must view all course pages while logged in, then take a MCQ assessment.
- 10 questions, pass mark 80%.
- You have unlimited attempts.
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Harvard
Mecourse Lifelong Learning (2025) ‘FGM Awareness for Pharmacy Staff - Scenarios’. Birmingham, UK: Mecourse Lifelong Learning [Online]. Available at: https://www.mecourse.com/scenarios [Accessed 12 May 2026].
Vancouver
Mecourse Lifelong Learning. FGM Awareness for Pharmacy Staff - Scenarios [Internet]. Birmingham, UK: Mecourse Lifelong Learning; 2025 Jul 22 (updated 2026-04-15) [cited 2026 May 12]. Available from: https://www.mecourse.com/scenarios.
Chicago
Mecourse Lifelong Learning. “FGM Awareness for Pharmacy Staff - Scenarios.” 2025. https://www.mecourse.com/scenarios. Accessed May 12, 2026.
APA
Mecourse Lifelong Learning. (2025, July 22). FGM Awareness for Pharmacy Staff - Scenarios. https://www.mecourse.com/scenarios
IEEE
Mecourse Lifelong Learning, “FGM Awareness for Pharmacy Staff - Scenarios.” Mecourse Lifelong Learning. https://www.mecourse.com/scenarios (Accessed: May 12, 2026).
AMA
Mecourse Lifelong Learning. FGM Awareness for Pharmacy Staff - Scenarios. Mecourse Lifelong Learning. Published July 22, 2025. Updated April 15, 2026. Accessed May 12, 2026. https://www.mecourse.com/scenarios.
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