GOC Standard 12: Health and Safety in Optical Practice

Promoting Patient and Colleague Safety in the Practice Environment (Within S12)

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Deciding Who Will Help

Hand reaching for eyeglasses on display

Clear roles make safety predictable. Every practice benefits from named people for day-to-day checks, first aid, fire safety and equipment control. Competence matters more than job title; training and time should match the role.[2][1]

Core roles in a typical practice

A H&S lead coordinates policy, risk assessments and training.[2]

A fire responsible person ensures risk assessment, drills, signage and equipment checks.[4]

First aiders or appointed persons cover first-aid arrangements and stock.[3]

Equipment custodians own safety checks for specific items, such as slit lamps or fundus cameras.[5]

It can help to consider DSE assessors for office and screening areas.[7] A COSHH coordinator can track data sheets and storage.[8] For domiciliary services, a lone-worker lead maintains contact protocols and route risk checks.[9]

  • Role clarity list: role name and holder; duties; training completed and expiry; time allocated; deputy; and escalation path if unavailable.[2][1]

Making roles work in small teams

In small practices one person may wear several hats. Spreading the load where possible and appointing deputies keeps cover resilient.[2][1] Checklists that fit into normal routines - such as adding fire checks to opening duties and chemical checks to cleaning audits - often help.[4][8]

Locums benefit from a light induction that names these people.[6]

A simple poster in the staff room with photos and roles can shorten response time during incidents. Updating it when roles change and adding review dates keeps it current.[6]

 

Recording and reviewing help

A single "Who helps with what" register is practical. Adding training expiry dates makes it easier to book refreshers before they lapse.[2][5] After incidents, it is useful to review whether roles and cover worked in practice, not just on paper.[2][1]

Support helps people succeed. Time for checks, access to suppliers for repairs, and authority to remove equipment from service all reduce unsafe workarounds when faults appear during clinic.[5][1]

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