GOC Standard 12: Health and Safety in Optical Practice

Promoting Patient and Colleague Safety in the Practice Environment (Within S12)

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Health & Safety Policy

Hand reaching for eyeglasses on display

A written H&S policy sets direction. It explains how risks are identified, controlled and reviewed, and how staff are trained. If five or more employees are on the books, a written policy is required; with fewer, it remains good practice. [1][2]

What the policy contains

Most policies have three parts. The statement sets aims and commitment. The organisation section lists roles and responsibilities. The arrangements section explains specific controls, such as fire safety [8], COSHH [4], DSE [3], manual handling [5], equipment checks [2], and emergency plans. [1]

Attaching practical documents helps. Risk assessment summaries, checklists, training plans and review dates can be added. Keeping the policy short enough that people will read it, then linking to detailed procedures where needed, is usually effective. [2][1]

  • Policy must-haves: named responsible persons [1]; review frequency [1]; risk assessment method [2]; incident reporting route [6]; first-aid and fire arrangements [7][8]; equipment maintenance plan [2]; and consultation approach with staff [9].

Making the policy live

Policies only help if used. [9]

Walking the premises with the policy in hand and testing a few controls keeps it grounded. For example, can staff explain how to isolate a faulty device, and do people know where COSHH sheets are? [2][4]

Changes are easier when communicated clearly. During refits or system upgrades, updating the arrangements and briefing staff before go-live supports safe transitions. A one-page "what changed" summary with a date and owner makes learning trackable. [1][9]

 

Accountability through simple artefacts

A revision log with dates, what changed, and who approved provides a clear trail. Storing signed induction sheets and training records with the policy enables quick retrieval. During audits, pulling the log, the last round of checks, and two incident learnings shows the policy at work. [2][1]

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