GOC Standard 15: Sexual Harassment in Optical Practice (Level 1)

Safeguarding Colleagues and Patients Through Zero-Tolerance Practice (Within S15)

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Expressing Personal Interest Respectfully

Hand reaching for eyeglasses on display

Personal attraction can occur at work. It should be handled respectfully to protect dignity and avoid harassment. Patients must never be approached, and juniors or supervisees should not be approached because power is not equal. [1][4]

Principles for colleagues

Approaches should be rare, private, and easy to decline without consequence.

[5]

Staff you line-manage or assess or those under assessment must not be approached, and a refusal must not need to be repeated. Timing that pressures acceptance—such as during probation reviews or rota negotiations—should be avoided. [2][5]

Off‐limits categories

  • Patients, current or recent, must not be approached. [4]
  • People within one's line of management, supervision, or assessment must not be approached. [5]
  • Where conflicts of interest cannot be managed, the approach should not proceed. [3]

 
[1]

Safe approach checklist

  • Context: approaches should only occur in a neutral, private, non-work setting; never during clinical care or in public staff areas. [1][2]
  • Content: make one clear, respectful invitation with explicit permission to say no. Do not include sexual content or comments on appearance. [1][2]

If interest is mutual

Conflicts must be declared, reporting lines separated, and one party may need to move if necessary. Conduct at work should remain professional, and public displays that involve unwilling observers must be avoided. Management steps should be documented with who/what/when/why and review dates, and neither party should handle complaints about the other. [5][3]

Misjudged approaches

If someone appears uncomfortable, a brief apology without excuses should be offered. The request must not be repeated, and peers should not be canvassed for reassurance about the person’s reaction.

Managers should:

  • protect the approached person from detriment
  • adjust rotas if helpful
  • check in privately about support [1][5][6]

Digital boundaries

Personal messaging should be avoided when contacting colleagues who are not well known, and work systems must not be used for dating-style messages. Records should be kept free of personal content to maintain clarity. [1][4]

Documentation

Where issues arise, facts and actions should be recorded. HR notes must remain separate, proportionate and access-controlled. The aim should be to prevent harm and maintain trust, not to stigmatise normal professional interactions handled well. [1][2]

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