GOC Standard 16: Honesty and Trustworthiness in Optical Practice

Building Professional Relationships Through Integrity and Openness

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Honesty Beyond Work: Personal Conduct

Hand reaching for eyeglasses on display

Private behaviour can affect public confidence. Dishonesty, violence, or illegal acts outside work can raise doubts about judgement and reliability in clinical practice. [1][6]

How personal conduct links to Fitness to Practise (FtP)

The concern is credibility and awareness of risk.

[3][6]

Fraud, theft, assault, or illegal media use show disregard for law and fairness. Social media posts that mislead or insult others can undermine trust in professional judgement. [6][4]

Keeping personal and professional identities separate

Privacy settings should be used, and professional profiles must remain accurate and restrained. Staff should avoid claiming expertise, titles, or affiliations they do not hold. Errors must be corrected promptly, and online arguments that could spill into work should be avoided. [3][1][4]

  • Behaviours to avoid: illegal streaming or counterfeit goods; hostile online conduct; false claims about experience; and public drunkenness that causes disorder. [1][2]
  • Steps after a misjudgement: stop the behaviour; acknowledge the impact; seek advice or support; and note the learning in supervision. [2][5]
 

Impact in the workplace

Managers should be told early if personal conduct has professional implications. Duties may need adjustment where risk is identified. Actions should be recorded, review points set, and tone kept factual—avoiding gossip. [5][3]

  • Simple record: who was informed; what changes were made; when reviews are due; and why the steps taken protect patients and the public. [5][3]

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