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GOC Standard 16: Honesty and Trustworthiness in Optical Practice

Building Professional Relationships Through Integrity and Openness

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GOC Standard 16: Honesty & Trust
Why Honesty Matters
Clinical Honesty
Clinical Honesty
Financial Integrity & Conflicts
Financial Honesty
Honesty Beyond Work
Personal Honesty
Convictions & Cautions
Legal Honesty
Everyday Professional Honesty
Reflection & Continuous Improvement
Exam Pass Notes - GOC Std 16
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Completion: GOC Standard 16
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Scenarios: Clinical Honesty

Realistic dilemmas test integrity under pressure. The aim is to act transparently, protect patients, and leave a record that explains decisions without embroidery.^[1]^[3]

Scenario 1

Scenario

A newly appointed clinician's CV submitted at recruitment lists "advanced glaucoma certification." On review it becomes clear the clinician has only attended an introductory webinar rather than holding a recognised advanced qualification. The claim appears on induction materials, may be visible on badges or staff profiles, and could influence task allocation or supervisory arrangements in clinic.

What are the risks and what should happen?

Correct the record immediately and inform the hiring manager.^[1]^[2]
Remove misleading claims from badges, profiles and induction materials.^[1]
If duties were assigned based on the claim, request a scope adjustment and arrange supervision while legitimate competence is developed.^[3]^[1]
Record who was informed, what was changed, when the correction occurred, and why the adjustment protects patients and the organisation.^[2]^[3]

Scenario 2

Scenario

After finishing clinic, a clinician realises intraocular pressures (IOPs) from the morning were not written into the notes. Instead of adding a clear late entry, they edit the original morning note to insert the values without indicating a delayed entry, creating an inaccurate contemporaneous record.

Why is this a breach, and how is it put right?

Enter a clear, time-stamped addendum stating the method used and the recorded values, and explain the reason for the delay.^[3]^[4]
If the omission affected care (for example a pending referral), contact the patient and update the plan accordingly.^[3]
Inform the line manager if omissions repeat and introduce a closing checklist step to capture missing metrics before sign-off.^[2]
Immediate steps to record: who noticed the error; what was corrected; when the addendum was added; and why further controls (checklist, second-checker) will reduce recurrence.^[2]^[3]
System tweaks to consider: protected admin time daily; audit alerts for unsigned or late entries; pairing new starters with a reviewer for the first month.^[5]^[2]

References (numbered in text)

16. Be honest and trustworthy — General Optical Council Find (opens in a new tab)
Records Management Code of Practice for Health and Social Care — NHS England / Department of Health and Social Care Find (opens in a new tab)
Good medical practice — General Medical Council Find (opens in a new tab)
Altering clinical records – do’s and don'ts — MDDUS (20 January 2023) Find (opens in a new tab)
The effectiveness of checklists and error reporting systems in enhancing patient safety and reducing medical errors in hospital settings: A narrative review — Int J Nurs Sci; Emmanuel Aoudi Chance, Dia Florence, Innocent Sardi Abdoul; 2024 Find (opens in a new tab)
Honesty and integrity — College of Optometrists Find (opens in a new tab)

Key Points

Please take a moment to review these points, reflect on their significance and consider how they apply to your own experiences.

Tick to confirm (optional):

Correct inaccuracies in professional records and profiles promptly and transparently.
Use clear, time-stamped addenda rather than editing entries without provenance.
Inform relevant managers/teams when competency gaps or record omissions affect duties.
Document who was informed, what changed, when corrections were made and why.
Adopt system-level controls (checklists, audit alerts, reviewer pairing) to prevent recurrence.
When omissions affect care, contact the patient and update the management plan.

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Clinical Honesty Financial Integrity & Conflicts

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Course Snapshot

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Length: 60 minutes CPD (1.00 CE Credits)
Appropriate for: Optometrists, dispensing opticians, optical support staff, practice managers and other registered optical professionals.
Course Price: Free
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Harvard

Mecourse Lifelong Learning (2025) ‘Scenario Page: Clinical Honesty’. Mecourse Lifelong Learning [Online]. Available at: https://www.mecourse.com/scenario-page-clinical-honesty [Accessed 12 May 2026].

Vancouver

Mecourse Lifelong Learning. Scenario Page: Clinical Honesty [Internet]. Mecourse Lifelong Learning; 2025 Aug 22 [cited 2026 May 12]. Available from: https://www.mecourse.com/scenario-page-clinical-honesty.

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Mecourse Lifelong Learning. “Scenario Page: Clinical Honesty.” 2025. https://www.mecourse.com/scenario-page-clinical-honesty. Accessed May 12, 2026.

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Mecourse Lifelong Learning. (2025, August 22). Scenario Page: Clinical Honesty. https://www.mecourse.com/scenario-page-clinical-honesty

IEEE

Mecourse Lifelong Learning, “Scenario Page: Clinical Honesty.” Mecourse Lifelong Learning. https://www.mecourse.com/scenario-page-clinical-honesty (Accessed: May 12, 2026).

AMA

Mecourse Lifelong Learning. Scenario Page: Clinical Honesty. Mecourse Lifelong Learning. Published August 22, 2025. Accessed May 12, 2026. https://www.mecourse.com/scenario-page-clinical-honesty.

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