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Slips, Trips, Falls, Ladders and Steps in Pharmacy Practice

Reducing everyday floor, access, and low-level work risks through safer habits, equipment, and workplace systems

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Slips, Trips & Ladders
Everyday Physical Risks
Slip & Trip Hazards
Steps, Ladders & Access
Cleaning, Weather & Conditions
Preventing harm
Hazards & Near Misses
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Responding to hazards, near misses, and incidents

Sticky note reading 'Incident Report' on notebooks

When you find a hazard or an incident occurs, how you respond can prevent further harm and stop the same problem happening again. Quick, sensible actions protect people and help the pharmacy learn from what went wrong.

What every team member should know

Make the area safer if you can: remove the hazard, block access, place a warning sign, or get help immediately.
Report promptly: tell the designated person or record the issue; do not assume someone else has done it.
Take near misses seriously: a near miss shows a control has failed or is weaker than you thought.
Record what matters: where it happened, what occurred, and any conditions that may have contributed.
Seek support after injury: ensure anyone hurt receives appropriate care and that the area is controlled to prevent further incidents.

Reporting is not about blame. It allows the pharmacy to correct problems before someone is hurt.

Scenario

A member of staff slips on moisture near the rear entrance but does not fall. She laughs it off and carries on working because she was not injured.

Why should this still be reported and acted on?

The hazard could affect the next person.
A near miss indicates that controls have failed or are inadequate.
Reporting allows the pharmacy to fix the problem early.
No injury does not mean no risk.

Managers and employers must ensure hazards, near misses, and incidents are recorded, reviewed, and followed up. Staff should know how to report concerns, what happens after a report, and how any improvements will be implemented.

Follow-up can include checking the area, reviewing cleaning or storage routines, inspecting equipment, identifying repeating patterns, and updating controls to stop the issue recurring.

Optional: Not part of the course final assessment.

Another?

Near misses are warnings. Report them, act on them, and use the information to prevent the next incident rather than waiting for someone to be hurt.

Key Points

Please take a moment to review these points, reflect on their significance and consider how they apply to your own experiences.

Tick to confirm (optional):

Make the area safer immediately: remove the hazard, block access, place warnings, or get help.
Report promptly to the designated person or system; do not assume someone else will report it.
Treat near misses seriously because they indicate failed or inadequate controls.
Record key facts: location, what happened, and any contributing conditions.
Ensure anyone injured receives appropriate care and that the area is controlled to prevent further harm.
Reporting is for learning and prevention, not blame.
Managers must ensure incidents and near misses are recorded, reviewed, and followed up.
Follow-up can include area checks, reviewing routines, inspecting equipment, spotting patterns, and updating controls.

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Preventing harm Exam Pass Notes

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Course Snapshot

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Length: 30 minutes CPD (0.50 CE Credits)
Appropriate for: pharmacist, pharmacy technician, dispenser, dispensing assistant, medicines counter staff, pharmacy assistant, delivery staff, locum pharmacist, pharmacy manager
Course Price: Free
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- 10 questions, pass mark 80%.
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Cite this resource

Harvard

Mecourse Lifelong Learning (2026) ‘Responding to hazards, near misses, and incidents’. Birmingham, UK: Mecourse Lifelong Learning [Online]. Available at: https://www.mecourse.com/slips-trips-falls-ladders-and-steps-in-pharmacy-practice-responding-to-hazards-near-misses-and-incidents [Accessed 12 May 2026].

Vancouver

Mecourse Lifelong Learning. Responding to hazards, near misses, and incidents [Internet]. Birmingham, UK: Mecourse Lifelong Learning; 2026 Apr 16 [cited 2026 May 12]. Available from: https://www.mecourse.com/slips-trips-falls-ladders-and-steps-in-pharmacy-practice-responding-to-hazards-near-misses-and-incidents.

Chicago

Mecourse Lifelong Learning. “Responding to hazards, near misses, and incidents.” 2026. https://www.mecourse.com/slips-trips-falls-ladders-and-steps-in-pharmacy-practice-responding-to-hazards-near-misses-and-incidents. Accessed May 12, 2026.

APA

Mecourse Lifelong Learning. (2026, April 16). Responding to hazards, near misses, and incidents. https://www.mecourse.com/slips-trips-falls-ladders-and-steps-in-pharmacy-practice-responding-to-hazards-near-misses-and-incidents

IEEE

Mecourse Lifelong Learning, “Responding to hazards, near misses, and incidents.” Mecourse Lifelong Learning. https://www.mecourse.com/slips-trips-falls-ladders-and-steps-in-pharmacy-practice-responding-to-hazards-near-misses-and-incidents (Accessed: May 12, 2026).

AMA

Mecourse Lifelong Learning. Responding to hazards, near misses, and incidents. Mecourse Lifelong Learning. Published April 16, 2026. Accessed May 12, 2026. https://www.mecourse.com/slips-trips-falls-ladders-and-steps-in-pharmacy-practice-responding-to-hazards-near-misses-and-incidents.

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