Welcome

Slips, trips, falls and low-level access accidents are common in pharmacy workplaces. Busy dispensaries, wet entrances, deliveries, stockrooms, narrow routes and reaching for stored items all create hazards unless they are identified and controlled.
This course is for pharmacists, pharmacy technicians, dispensers, medicines counter staff, delivery staff, managers, locums and other pharmacy team members. It explains the everyday risks associated with slips, trips, falls, ladders and steps, what staff should do to reduce harm, and which workplace systems help keep people safe.
Why This Course Matters
These incidents are often treated as minor, yet they can cause serious injury, lost working time and disrupted service. Many occur because hazards are missed, shortcuts are taken or workplace systems are weak.
- Recognise the common risks: how floors, spillages, clutter, cleaning, weather and access tasks create hazards in pharmacy settings.
- Use safer everyday habits: practical actions staff can take to keep routes clear, use equipment correctly and reduce unnecessary risk.
- Understand safer systems: the role of reporting, maintenance, cleaning routines and appropriate access equipment in preventing harm.
- Respond properly to problems: how to act on hazards, near misses and incidents before someone is injured.
How This Course Will Help You
On completion you will be better able to spot common physical risks in pharmacy workplaces, reduce slips and trips in routine tasks, use steps and ladders safely, and contribute to a safer environment for staff, patients and visitors.

